Service and Support

JINPAT's after-sales policy contains the following:

Scope of services

JINPAT guarantees that under normal use, the JINPAT product you purchase will be free from defects in materials and workmanship during the warranty period.

The warranty period of this product starts from the day you receive the goods.

How to obtain after-sales service

During the warranty period, if the product does not achieve the guaranteed function, please contact

JINPAT for the corresponding after-sales service.

JINPAT Solutions

After contacting JINPAT, please provide a detailed explanation of the problems related to the product. JINPAT Email or remote assistance to diagnose and solve your problem. JINPAT can guide you through the download and installation of the specified products.

JINPAT will arrange services based on the type of warranty service the product has

If your problem cannot be solved through phone calls or application software updates, you need to Send the product back to JINPAT for further testing.

JINPAT will arrange services based on the type of warranty service the product has.

Your Other Rights

This Warranty Statement gives you additional and specific rights. You may also have other legal rights,according to the laws of your country or jurisdiction.

You may also have other rights under your written agreement with JINPAT.

Nothing in this Warranty Statement affects legal rights that cannot be excluded or limited by contract,including rights granted to consumers under laws or regulations governing the sale of consumer goods.